| Help Desk for IIS 2.1 |  | | Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. You don't need any
additional software for your customers or technicians except web browser.
Open support requests via login or send an email to create a support ticket. | Shareware
| Download |
|
| Akeni Help Desk Assistant Enterprise IM 1.0 | | | Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. | Demo
| Download |
|
| webtopc 3.1 | | | webtopc is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at webtopc.com. | Shareware
| Download |
|
| ieSupportManager Helpdesk 2.07 |  | | ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. FREE for 6 Months license available. | Commercial
| Download |
|
| Request Tracker 3.2 | | | Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. | Shareware
| Download |
|
| Boldcenter Operator Client .NET 4.13 | | | Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. | Freeware
| Download |
|
| ManageEngine ServiceDesk Plus 7.5 | | | ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy. | Freeware
| Download |
|
| DataTrack System 3.5 3.5.8256.7 | | | The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. | Commercial
| Download |
|
| SupportSmith IT Support 2.1.0.11 | | | SupportSmith v2 IT Support offers professional and company users the necessary resources to quickly establish secure connections between computers. No open ports required. Quickly and safely establish remote desktop connections with a suite of support tools to allow for the best interaction, such as remote control, desktop sharing, application sharing, online collaboration, file transfer, chat, remote shell and more. | Demo
| Download |
|
| sitehelpdesk 6.8 | | | Helpdesk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools such as HSImonitor, MS System Management Server (SMS) and Visionsoft's Visual Audit Pro.
| Commercial
| Download |
|
| VerifyMyPC 2.6 | | | VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes made to systems. Start with the high-level summary of easy-to-understand sentences and optionally drill down to files and registry entries. Have intelligent conversations between users/customers and IT. | Shareware
| Download |
|
| Auscomp IT Commander 5.9.337 | | | An award winning multi-language web based support solution for small to medium sized businesses to manage and deflect up to 80% of your incoming support inquiries. Features include a web self-service knowledge base, a trouble ticket system, account management capabilities and full MS Outlook integration. The complete web based solution you need to provide the level of service staff and customers have come to expect in the new economy. | Shareware
| Download |
|
| Mobile Witch Remote Control 3.0.0 | | | MobileWitch Remote Control is one of the best software that can be used to control your computer from distance. The program is perfect for business as well as for your own enjoyment! Now you can make PowerPoint presentation and watch the actual slides on your phone. Tones of handy features available like being able to change tracks played on Itunes or Media Player, browse for artists, albums, adjust the volume and plus many other. | Freeware
| Download |
|
| help desk software - sitehelpdesk 7.2 | | | Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools. | Commercial
| Download |
|
| Desktop Authority Express 6.60 | | | Desktop Authority Express reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location. | Demo
| Download |
|
| SupportSmith IT Support 2.1.0.3 | | | SupportSmith v2 IT Support offers professional and company users the necessary resources to quickly establish secure connections between computers. No open ports required. Quickly and safely establish remote desktop connections with a suite of support tools to allow for the best interaction, such as remote control, desktop sharing, application sharing, online collaboration, file transfer, chat, remote shell and more. | Shareware
| Download |
|
| Polar Help Desk 5.0 | | | Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your 1st license of Polar Help Desk 5. | Demo
| Download |
|
| Jitbit HelpDesk 4.9.6 | | | Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time. FREE evaluation version has no expiration. | Demo
| Download |
|
| Customer Support Organizer Pro 2.3 | | | Customer Support Organizer Pro, software for Windows. Simple database management system that helps you to organize, track, and manage any kind of customer service issues, help desk issues, .. | Shareware
| Download |
|
| InsTIL 3.6.0 | | | InsTIL help desk software has a modular, pre-integrated set of six modules that allows you to choose the functionality your business needs, with scalability to address growing needs. InsTIL Service Desk is a comprehensive set of software product offerings designed to improve IT service levels and productivity, Deliver best practices & standardization and align IT for delivery of value to Business. | Demo
| Download |
|
