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SupportPortal 3.5.1 |
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| License : |
Shareware |
| Release : |
Solved security issues and added new themes |
| Price : |
$99.00 US |
| Language : |
English,Croatian,Czech,Danish,Dutch,French,German,Greek,Hungarian,Italian,Japanese,Norwegian,Polish,Portuguese,Serbian,Serbo-Croatian,Spanish,Swedish,Thai |
| File Size : |
2.832 MB |
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Click to enlarge image
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Description :
AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance. A
More information from program website
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